Vitec Group News RSS Feed for Vitec Group News

 Tuesday, January 15, 2019

Manfrotto US (a Vitec Group company) has posted the following warning to its site:

Buy only from US AUTHORIZED DEALERS and get the benefits of our WARRANTY program.

If you buy from an unauthorized dealer you will not receive any US warranty or technical support. View full list of NON-AUTHORIZED DEALERS.

In the warranty section of Manfrotto's site, the company provides a supplemental warning:
Additionally, if you purchase any Manfrotto product from an unauthorized dealer via Fulfilled By Amazon you will not receive any U.S. warranty or technical support.
Third-party lens manufacturers have adopted similar policies in the past (e.g., Tamron), but what's unique about Manfrotto's warning is that they specifically list unauthorized retailers in addition to the usually-provided authorized retailers.

While the authorized retailer warning isn't necessarily included on their other brands' websites, a Vitec Group representative I spoke with clarified the policy. I was told that the authorized retailer requirement for warranty claims / technical support applies to all the Vitec Group brands, including:

  • Avenger
  • Bowens
  • FeiyuTech
  • Gitzo
  • Gossen
  • Joby
  • Lastolite
  • Lowepro
  • Manfrotto
  • Metz
  • National Geographic

So, if you want warranty protection, make sure you only purchase from authorized retailers.

Vitec Group US Authorized Retailers: B&H | Adorama | Amazon US (3rd party sales excluded)

Share on Facebook! Share on X! Share on Pinterest! Email this page to a friend!
Post Date: 1/15/2019 6:57:00 AM ET   Posted By: Sean
   
Archives
2024   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov
2023   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2022   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2021   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2020   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2019   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2018   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2017   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2016   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2015   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2014   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2013   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2012   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2011   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2010   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2009   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2008   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2007   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2006   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2005   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
Terms of Use, Privacy  |  © 2024 Rectangular Media, LLC  |  Bryan Carnathan – Powered by Christ!